Avoiding Negligence Claims and Complaints
We are very excited to offer you this brand new course on negligence claims and complaints. In this competitive marketplace, it is invaluable to your business to ensure that when complaints or allegations of negligence happen, which invariably they will, that you know how to deal with them effectively, so you can achieve a win/win situation for everyone involved.
Our Trainer
Tony Lawton is currently consulting at Thompsons Solicitors, but prior to this was a partner at Thompsons for over 25 years. He dealt with personal injury throughout his career, but has been dealing with negligence claims since 2002. He is also a qualified mediator who has dealt with professional indemnity matters and has also mediated on behalf of claimants in both PI and professional negligence claims.
Outline
The importance of avoiding negligence
Insurance - How it works
Discipline and accountability
How to avoid negligence
Causes of complaints
Avoiding complaints
Interviewing clients
Course Details
5.5 hours CPD
09.30 to 16.30
Enquiries & Bookings
Please call us on 0117 925 9612 for more information or to make a booking, or use the linke below to go straigh to the course calendar and book online now:
