MASS Training
54 Baldwin Street
Bristol BS1 1QW

Telephone 0117 904 5970

• Personal Injury Training Courses
• PI Update 2008 (Dominic Regan)
• Calculating Schedules of Special Damages
• Beginners Guide To Personal Injury Claims
• Conditional Fee Agreements
• Understanding Medical Evidence
• Claims Against The MIB
• Train The Trainer

• New Claims Handling
• RTA - Risk Assessment
• Non RTA Risk Assessment
• Valuing Injury Claims
• Opposition Tactics
• Practical Litigation
• Become a MASS Trainer

New Claims Handling - Various Locations

6th March 2009, Manchester - ENQUIRE NOW

This one day course is designed to cover all initial claims handling requirements, from client care to conflicts of interests, conditional fee agreements to funding issues. Delegates will be given a thorough and practical days training. They will complete the day fully prepared to deal with all issues arising from a new accident claim instruction.

Who Is It For?

From newly qualified solicitors to fee earners changing roles through to claims companies and legal expense insurers. This course provides a solid grounding covering all the core issues needed to deal with a new claim enquiry.

Outline

• Client Care
• Client Fact Finding
• Identifying the Correct Parties
• Conflict of Interest
• Funding
• CFA Regulations

Objectives

This course is designed to cover all matters needing attention on receipt of new instructions. Everything that a fee earner needs to understand will be covered in this full day course, ensuring that they return to the office both confident and competent.

In detail the matters covered include:

• First client contact;
• Obtaining instructions to act in a consistent and practical manner;
• Obtain details of a claim effectively;
• All client care issues;
• Funding options and advice;
• The client care letter - how, why and what?; and
• Conditional Fee Agreements and ensuring enforceability;