MASS Training
2nd Floor,
St Bartholomew's Court
18 Christmas Street
Bristol BS1 5BT
Telephone 0117 925 9612
Clients & Funding
This one day course is designed to cover all initial claims handling requirements, from client care to conflicts of interests, conditional fee agreements to funding issues. Delegates will be given a thorough and practical days training. They will complete the day fully prepared to deal with all issues arising from a new accident claim instruction.
Who is it for?
From newly qualified solicitors to fee earners changing roles through to claims companies and legal expense insurers. This course provides a solid grounding covering all the core issues needed to deal with a new claim enquiry.
Outline
- Client Care
- Client Fact Finding
- Identifying the Correct Parties
- Conflict of Interest
- Funding
- CFA Regulations
Objectives
Delegates will be able to:
- Outline the various issues arising from first client contact
- Obtain instructions to act in a consistent and practical manner
- Obtain details of a claim effectively
- State the key issues surrounding client care
- Identify what funding options are available to clients
- Provide correct advice to the client regarding their funding options
- Outline the contents of a client care letter
- Outline the contents in a Conditional Fee Agreement to ensure it is enforceable
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In a competitive personal injury market, your employees are an essential differentiator between you and your competitors. Are you doing all you can to ensure your team give you a competitive edge?
With recruitment costs escalating all the time it is essential that you retain a high percentage of your existing talent. Are you investing in their future or your own?
If you want to take your training to a new level and invest in your team members to ensure they remain loyal to you, the MASS Training Diploma in Accident Management and Personal Injury could be just what you have been waiting for.
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