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Can You Identity a Fraudulent Claim?

All personal injury lawyers are wary of fraudulent claims, yet they can be extremely difficult to spot, particularly during the early stages of a claim. That is why we have developed a course to help you identify fraudulent claims, leaving you equipped to better protect your practice and your clients.

Fraudulent insurance claims

Fraudulent insurance claims are a common problem for claimant solicitors, particularly those who run motor accident claims. They typically fall into one of two categories –

1. The injuries are exaggerated

Sometimes a claimant lawyer will receive an enquiry from someone who has beenCan You Identity a Fraudulent Claim? involved in a motor vehicle accident for which someone else is genuinely to blame. However, the individual may exaggerate their injuries in the hope of obtaining more compensation.

This is especially prevalent in minor road traffic accidents, as the presence of soft tissue injuries (such as whiplash) cannot easily be confirmed through medical tests. Rather, such injuries are diagnosed based on the patient’s description of their symptoms, meaning they can readily be inflated.

2. It is a ‘crash for cash’ scheme

Alternatively, it may be that the accident was not genuine at all, and was in fact pre-meditated. These are known as ‘crash for cash’ schemes, and the Insurance Fraud Bureau says they cost UK insurers £336m every year.

Typically what happens is that someone will deliberately collide another vehicle (who may or may not be privy to the scheme) in the hope of getting a pay-out from their insurer. Unless there is video footage to prove otherwise, it can be very difficult to establish that the accident was staged.

Identifying fraudulent claims

The task of identifying fraudulent claims has long been a priority for insurance companies, many of which have invested large sums of money into fraud detection systems. However, claimant lawyers rarely have this luxury, so when it comes to distinguishing between the genuine claims and the fraudulent claims, they must rely on their own devices.

No claimant lawyer wants to run a fraudulent claim. It is fundamentally immoral, it brings the profession into disrepute, and of course, it is a waste of time and money. It also detracts your attention from your other clients who have legitimately been injured through no fault of their own.

So what can you do?

Well, there are certain tools that can help you identify fraudulent claims. This does not require you to purchase an expensive piece of software. Rather, it is about furnishing you with the right information that will allow you to assess the validity of a claim. This means obtaining a greater understanding of –

MASS Training

At MASS Training we have created a one-day course that explores all the above and more. The aim is that you can return to the office with the skills needed to identify a fraudulent claim. This is something that any personal injury lawyer can benefit from, regardless of what stage they are at in their career.

Read more about our Identifying Fraudulent Claims course and book your spot online. Or simply call us on 0117 9259612 or complete our free online enquiry form and we will be in touch.

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The problem when attending any personal injury legal training course is knowing whether you are actually going to learn anything new or find a different perspective, or whether you will just hear the same things that you have heard many, many times before.

The good news with MASS Training is that you know it is always going to be the former case. MASS’ courses are practical, informative and excellent value for money. My staff always come back feeling inspired and energised by having their existing knowledge and expertise confirmed, but also by picking up some new practical steps that they can immediately implement to make them more efficient in their day to day tasks.

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We have in the past, and continue to, send our staff on the MASS Diploma Course, an excellent opportunity to develop essential skills and understanding for running RTA matters. If you are not yet ensuring your staff attend MASS Training courses, you are missing out on some of the best Personal Injury Training available.

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