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CHOOSING THE BEST IN-HOUSE TRAINING FOR YOUR TEAM

 During a time of economic uncertainty for businesses, every penny counts. That includes every penny you spend on your in-house training. To make sure you’re making the best use of your time, money and resources as well as getting the most from your in-house training, there are a few things you can do to make sure your provider is delivering not just good training, but good economics too.

Is the training relevant?

The quickest way to waste time and money is to invest in training that has no relevance to your current or future business plans. If you have no intention of moving into personal injury litigation, for example, then training that covers this area, whether external or in-house, is irrelevant. But if you think that your business direction lies in personal injury law and it’s part of your long-term strategy, then in-house training will deliver the most cost-effective solution and methods of introducing this field to your team.

Choose wisely – make sure that you’re not seduced by glamorous sales pitches and flashy ‘bells and whistles’ brochures, and that the training you decide upon is relevant to your business.

Is your provider experienced?

In-house training doesn’t just require an intimate knowledge of the subject matter. Because in-house training is often more tailored to an individual business’s requirements compared to external training, the provider has to be more willing to adapt their delivery methods to suit each group they work with. Instead of simply ‘reading off a script’ (which can often be the case with less flexible, external training courses), an in-house provider needs to be able to change their style to suit their audience.

The more experience they have in delivering bespoke training, the more likely they are to be able to deliver the right kind of training for your team. Before you book your training, take a look at their track record and ask for references. Any good in-house training provider will be more than willing to let you talk to previous clients who will give you an honest appraisal of the provider’s abilities.

Do they understand your business?

While a training provider might understand their subject intimately, that training will be wasted if they don’t understand how it relates to your business. Good in-house training providers don’t just understand training, they understand business too. The ability to appreciate their client’s business enables providers to adapt and tailor their training to suit the needs and ambitions of the client – you.

So ask your prospective training provider a few searching questions about your own business. Check that they’ve done their homework properly and that they know what kind of business you actually are. That way you’ll be certain that the training they deliver is relevant and ‘fits’ in with your overall business plan, rather than trying to shoehorn a round training peg into your business’s square skills-set gap.

Finally, how good a teacher is the provider? It may seem like a strange question, but if your training provider is someone that your team is going to have difficulties relating to then this can put up a substantial barrier to a successfully delivered training course. Teaching is a skill that few people possess. If the training provider is a poor teacher, the quality of the training will be poor as well. If their communication skills are good then the training course will be interesting, relevant and ultimately, successful.

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What Our Clients Say

The problem when attending any personal injury legal training course is knowing whether you are actually going to learn anything new or find a different perspective, or whether you will just hear the same things that you have heard many, many times before.

The good news with MASS Training is that you know it is always going to be the former case. MASS’ courses are practical, informative and excellent value for money. My staff always come back feeling inspired and energised by having their existing knowledge and expertise confirmed, but also by picking up some new practical steps that they can immediately implement to make them more efficient in their day to day tasks.

I have absolutely no hesitation whatsoever in wholeheartedly recommending MASS Training to anyone looking for Personal Injury Training. It is the best training available.

MASS Training provide excellent content. The fact that they are in the main practising solicitors or legal executives means that not only do they fully understand their specialist subject matter, but they also know how to use this knowledge in the day to day running of their case load.

If they are not currently running a course covering the area of law that they are interested I know that if I suggest it to them they will be happy to prepare a course for us either in-house or generally within a matter of weeks.

We have in the past, and continue to, send our staff on the MASS Diploma Course, an excellent opportunity to develop essential skills and understanding for running RTA matters. If you are not yet ensuring your staff attend MASS Training courses, you are missing out on some of the best Personal Injury Training available.

Very informative. Easy to understand. Not a typical course which you can easily lose concentration

Thoroughly enjoyed it! It was both informative and practical, the fact it was quite hands on and interactive made the subject matter come to life and the topic elements sink in to some sort of structure! I feel like I actually understand some of the fundamental elements

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