Delivering A Better Service To Your Clients Through CPD Courses

The key to a successful legal firm is undoubtedly the level of service you can provide to your clients. This is true no matter the size of your firm or if you are an independent legal professional. Continuing Professional Development, sometimes known as Continuous Personal Development (CPD) can help you to provide a higher quality and broader range of services to prospective clients. It can also give your clients the confidence to know that they are dealing with a professional who takes continuous development and professional training seriously, delivering them a better quality of service.

The role of mandatory CPD in the legal world

All UK based legal professionals are required to undertake a minimum number of hours of CPD each year, measured in CPD points. The exact amount can vary depending on the number of hours the individual works on a weekly basis, but solicitors and lawyers who work for 32 hours a week or more are required to complete a minimum of 16 hours of CPD each year. A quarter of these CPD points must be accrued by taking part in officially accredited training courses.

Legal professionals are obligated to take responsibility for their own Continuous Personal Development, and this should be empowering, as it enables you to take charge of your own career development. Put simply, you choose the direction of your training and career development.

How CPD can help you to develop your skills and those of your employees

While a certain amount of Continuing Professional development is compulsory for most, CPD is also a great way to improve your skills. Whether you manage a law firm, work for one or are self-employed, CPD is a valuable way of challenging yourself, expanding your knowledge base and extending the range of services you can offer. It also keeps you up to date with the latest developments in legal practice.

For example, taking part in a CPD accredited personal injury training course will enable you to gain a deeper understanding of issues and laws relating to personal injury claims. This in turn will mean that you are able to take on such claims with greater confidence and knowledge, potentially expanding your repertoire and the range of cases your business can take on.

How CPD can help you work for your clients more effectively

A greater level of understanding of niche subjects such as personal injury training, coupled with a broader depth of knowledge of the legal world in general, will be of great benefit to your existing and future clients. Not only will you be better qualified to handle their cases, but you will also be able to take on a wider variety of legal cases. This is beneficial for yourself, your firm and your clients as it means better service for your clients, a greater success rate for your firm and highly improved career prospects for yourself.

Focusing your CPD on accredited legal training courses

The minimum number of CPD points which must be gained each year through accredited training courses is 25%. However, it is entirely possible to gain all of your Continuing Professional Development points through such courses. This has the advantage of providing you with a continuously challenging and dynamic career path. It also enables you to learn from the experience and knowledge of those in the legal world who have been there before, and to use that knowledge to provide a better service to your clients.

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    The problem when attending any personal injury legal training course is knowing whether you are actually going to learn anything new or find a different perspective, or whether you will just hear the same things that you have heard many, many times before.

    The good news with MASS Training is that you know it is always going to be the former case. MASS’ courses are practical, informative and excellent value for money. My staff always come back feeling inspired and energised by having their existing knowledge and expertise confirmed, but also by picking up some new practical steps that they can immediately implement to make them more efficient in their day to day tasks.

    I have absolutely no hesitation whatsoever in wholeheartedly recommending MASS Training to anyone looking for Personal Injury Training. It is the best training available.

    MASS Training provide excellent content. The fact that they are in the main practising solicitors or legal executives means that not only do they fully understand their specialist subject matter, but they also know how to use this knowledge in the day to day running of their case load.

    If they are not currently running a course covering the area of law that they are interested I know that if I suggest it to them they will be happy to prepare a course for us either in-house or generally within a matter of weeks.

    We have in the past, and continue to, send our staff on the MASS Diploma Course, an excellent opportunity to develop essential skills and understanding for running RTA matters. If you are not yet ensuring your staff attend MASS Training courses, you are missing out on some of the best Personal Injury Training available.

    Very informative. Easy to understand. Not a typical course which you can easily lose concentration

    Thoroughly enjoyed it! It was both informative and practical, the fact it was quite hands on and interactive made the subject matter come to life and the topic elements sink in to some sort of structure! I feel like I actually understand some of the fundamental elements

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