When you think of in-house personal training, the temptation is to pencil in a course for the ‘newbies’ in the firm, but exclude your senior staff. After all, their years of experience means that they don’t need to train as often as your greener members of staff, right?

Wrong. The truth is that senior managers can benefit just as much from in-house training as those who are fresh out of college. In some cases the need is actually greater for more experienced staff to brush up on the latest best practice methods than it is for those whose legal education has only just finished. Staff members who are fresh out of university with a law degree tucked under their belt are already up to date on the latest methodology, but your senior staff may still be using outdated practices.

How else can it help managers?

Not only does in-house training give your managers the information they need to employ best practice techniques themselves, but it also helps them to do their jobs as managers better by enabling them to spot weaknesses or identify areas that are ripe for improvement within the team. It ‘sharpens’ their managerial eye to the possibility of implementing changes within the workplace routine that can lead to a better quality of service for your clients.

It can also help them to keep in touch with all levels of people within the business, from the newest intern to the partners. Training brings all members of a team together and allows them to work as a unit rather than as individuals to create methodology that works within their particular environment. This can give managers, who are often quite isolated within a firm, a stronger sensation of inclusion within the team. It also gives team members a chance to see a manager in a different light – as a ‘trainee’ on an equal standing with themselves.

How can it help your business?

As well as giving your manager a greater sense of identity within the team, it can also improve efficiency and gives everyone a chance to present ideas and suggestions to improve the firm’s overall efficiency. Some of the best ideas come from the ‘coalface’ from those who are dealing with the sharp end of personal injury legislation. So training is also an opportunity to open up the floor to suggestions for improvement from your front-line staff.

This can in turn boost team morale, giving everyone the opportunity to relate on a more personal level to their manager and see them less as an ‘overseer’ and more as an approachable member of the team.

CPT compliance

As with any other member of the legal profession, managers are subject to the same requirements when it comes to Continual Personal Development. So additional personal injury training ensures that your managers comply with these requirements.

The benefits of training for senior staff represents not only an opportunity to improve their bond with their team, but also ensures that they are up to date with all the latest methodology. Ultimately, that means a better quality of service for your firm and an enhanced reputation, which represents an excellent return on your initial investment.

For more information about legal training, contact MASS Training today for ways in which we might be able to help

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    The problem when attending any personal injury legal training course is knowing whether you are actually going to learn anything new or find a different perspective, or whether you will just hear the same things that you have heard many, many times before.

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