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DOES YOUR TRAINING EXPERT UNDERSTAND WHAT YOU WANT?

Whether you choose an external training source or decide to coach your staff members in-house, do your training officers really know what you want? Are you all singing from the same hymn sheet and moving collectively towards the same goal? Or are your training providers pulling in the opposite direction and effectively sabotaging your efforts to imbue your staff with new skills and best practice methods?

Training is an extremely important factor of business and employment, so getting this wrong could be a complete waste of time and money. Having staff returned without the necessary skills or experience gained means you will have lost out on productivity for no reason at all. You have to ask yourself – do you trust your training provider to take control without you being present to micro-manage? If not, it may be time to go back to the drawing board.

The Team That Plans Together Trains Together…

The most important and critical factor to getting your training right is communication; right across the board. If using an external training provider, you must make it absolutely clear what your objectives and requirements are from the outset. This could be anything from personal injury training to financial and legal training. Do not skip on any details; make sure both parties know exactly what is to be done.

Ensure that you are completely satisfied with the training material and work alongside the external providers to achieve the desired results. The most important factors to consider when instructing your training providers are as follows:

• Timescales – how long you have to complete the training?
• Desired results – what skills you need your employees to gain before returning to work?
• Current skill level of employees – will help you decide on timescales
• Scale of training – whether it’s mass or individual training.

Remember, as long as your plan is thorough, you should have no issues and everyone should pull in the same direction. It may be worth arranging a meeting with the external trainers and setting out a planning document you can both adhere to.

External and Internal Harmony

If you do not wish to use an external training provider, it does not mean you cannot make use of their help at all. These professional practitioners are here to advise as well as assist. An external training provider can assist in designing and creating your in-house training program or create one from scratch for you. This can help save a lot of time and take a big responsibility from an employer’s hands. Being an expert in a field and industry is one thing, but knowing how to pass those skills and knowledge on is another. You may find it difficult to teach others your expertise.

Learn more about in-house training by clicking here.

As long as your external training provider understands completely what you want, the burden of planning your program can be taken care of, leaving you to execute the campaign successfully in-house by yourself. Whether you are a delegate or an employer, you require the same thing – effective, intriguing and useful training. If an outside source can help you achieve this, then why not take advantage of it?
For more information on how to pick the right legal training for you or your business, click here.

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What Our Clients Say

The problem when attending any personal injury legal training course is knowing whether you are actually going to learn anything new or find a different perspective, or whether you will just hear the same things that you have heard many, many times before.

The good news with MASS Training is that you know it is always going to be the former case. MASS’ courses are practical, informative and excellent value for money. My staff always come back feeling inspired and energised by having their existing knowledge and expertise confirmed, but also by picking up some new practical steps that they can immediately implement to make them more efficient in their day to day tasks.

I have absolutely no hesitation whatsoever in wholeheartedly recommending MASS Training to anyone looking for Personal Injury Training. It is the best training available.

MASS Training provide excellent content. The fact that they are in the main practising solicitors or legal executives means that not only do they fully understand their specialist subject matter, but they also know how to use this knowledge in the day to day running of their case load.

If they are not currently running a course covering the area of law that they are interested I know that if I suggest it to them they will be happy to prepare a course for us either in-house or generally within a matter of weeks.

We have in the past, and continue to, send our staff on the MASS Diploma Course, an excellent opportunity to develop essential skills and understanding for running RTA matters. If you are not yet ensuring your staff attend MASS Training courses, you are missing out on some of the best Personal Injury Training available.

Very informative. Easy to understand. Not a typical course which you can easily lose concentration

Thoroughly enjoyed it! It was both informative and practical, the fact it was quite hands on and interactive made the subject matter come to life and the topic elements sink in to some sort of structure! I feel like I actually understand some of the fundamental elements

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