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FIVE TOP TIPS FOR FINDING THE PERFECT IN HOUSE TRAINING SERVICE

From an employer’s point of view, there are only two types of performance that a team can give: Desired Performance or Undesired Performance. When team’s Undesired Performance begins to exceed its Desired Performance levels, then it might be time to bring in some outside help in the form of in-house legal training. But how do you know that company you’re trusting your team to is up to the job?

Measuring Performance

Desired Performance is any performance that contributes to the productivity of your company and helps it achieve its financial goals. Conversely, Undesired Performance is performance that does not help further the company’s cause. In business terms, there is no middle ground; there is no category for Neutral Performance – it is either good or bad for the company and that’s where the argument stops.

Undesired Performance can be the result of a variety of things; the team is stagnant and resting on its laurels, there is a maverick within the group affecting its performance or it might be that there is simply no cohesion between its individual players. However, as an employer, you need to know that the in-house legal training company you use is going to be able to fix the problems in hand. Here are five pointers to help you to make an educated choice:

Five Points to Choosing the Right Trainer

1) Knowledge is power. A company worth its salt will not turn up with a magical formula designed to instantly restore your team to its former glory. Instead, they should spend a significant amount of time researching how your business works, what its goals are and how your team contributes to the process. By working out what a team should be doing, it becomes easier to see what it isn’t.

2) Your word is important. No two companies operate in the same way and, as the owner of a company, your experience and expertise are key components. Any in-house trainer that purports to know your business better than you should be quickly shown the door. A good personal injury training company will be happy to be advised by you on what are the strengths and weaknesses of your organization.

3) How to get what you want. Good in-house legal training relies on a fusion of support and challenge; you don’t want a trainer to leave your employees feeling worthless. Instead, you need a company that will recognize and applaud the strengths of the team, but challenge it in a positive fashion, to use its skills in different and dynamic ways. You didn’t choose your team-members because you thought they were incompetent; you chose them for their excellence and it pays to remind a team of this. A team that feels valued will raise its game.

4) Getting your money’s worth. A good in-house training company will not try and sell you a ready-made product. Apart from the fact that they need to get to know your outfit, they must assess the financial investment against the financial rewards and give you a good idea as to what you can expect in return for hiring them.

5) The final package you agree must be cost-effective; it’s pointless throwing money at training if it’s going to cause you to lose resources from elsewhere. A good training package will have minimum impact on company time and company money.

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What Our Clients Say

The problem when attending any personal injury legal training course is knowing whether you are actually going to learn anything new or find a different perspective, or whether you will just hear the same things that you have heard many, many times before.

The good news with MASS Training is that you know it is always going to be the former case. MASS’ courses are practical, informative and excellent value for money. My staff always come back feeling inspired and energised by having their existing knowledge and expertise confirmed, but also by picking up some new practical steps that they can immediately implement to make them more efficient in their day to day tasks.

I have absolutely no hesitation whatsoever in wholeheartedly recommending MASS Training to anyone looking for Personal Injury Training. It is the best training available.

MASS Training provide excellent content. The fact that they are in the main practising solicitors or legal executives means that not only do they fully understand their specialist subject matter, but they also know how to use this knowledge in the day to day running of their case load.

If they are not currently running a course covering the area of law that they are interested I know that if I suggest it to them they will be happy to prepare a course for us either in-house or generally within a matter of weeks.

We have in the past, and continue to, send our staff on the MASS Diploma Course, an excellent opportunity to develop essential skills and understanding for running RTA matters. If you are not yet ensuring your staff attend MASS Training courses, you are missing out on some of the best Personal Injury Training available.

Very informative. Easy to understand. Not a typical course which you can easily lose concentration

Thoroughly enjoyed it! It was both informative and practical, the fact it was quite hands on and interactive made the subject matter come to life and the topic elements sink in to some sort of structure! I feel like I actually understand some of the fundamental elements

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