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HAVE YOU CHOSEN THE RIGHT IN-HOUSE TRAINER?

The benefits of additional personal injury legal training have been well documented. It can help to cut down on costs, can motivate and inspire your team, promote loyalty amongst the staff, increase productivity and engender a bond of trust between your company and your clients. However, there are growing numbers of companies offering additional legal training services and it can hard to know which one should take care of your company’s needs. So how do you know that you’ve chosen the right in-house personal injury law trainer?

Before You Begin

Perhaps the best way to begin choosing a company to look after your additional personal injury law training is to assess just what your company needs. While you may be aware of your employees’ strengths, it can often be harder to assess their weaknesses. Before you begin your search for a trainer, invest some time in finding out a little more about how your company operates. This can be simple and non-disruptive, such as a questionnaire.

Alternatively, you can take a look through staff records to see where the most achievements have been made and where the most prominent failures have been. Talking to staff about their perception of the business and the roles they play in it can also give you a good idea as to where weaknesses may lie. Essentially, a little homework can help you make an informed decision about what it is you require.

Brand New Trainers

Once you have identified what you think are the areas that need looking at, check out websites of those that offer additional personal injury legal training and pay particular attention to the testimonials given by previous clients.

Ideally, a good trainer should offer both ‘off the shelf’ and bespoke training products. While a generic product may be cheaper, you may find your staff have to ‘cherry-pick’ the relevant information and disregard the rest. A good legal training company will take the time out to discuss your needs and learn about your company in order to create the best bespoke service available. In addition, they will be able to show you that the material they are using is entirely up to date, is regarded as current best practice and can be easily absorbed into your company’s business plan.

A good personal injury legal trainer should be transparent; you should be able to check his or her credentials meet the necessary standards without a problem. Verifying their qualifications and experience lets you know that not only will they have a wealth of understanding and knowledge at their fingertips, but that they will be able to impart that information in an engaging way. In addition, a good trainer should not only understand their field of expertise intimately, but also have an understanding of its relevance to your company and your employees.

While hiring a trainer to deliver additional personal injury training might seem like an expensive outlay initially, it can offer significant return on investment. The knowledge gained by your employees can help to unify your team and earn you a reputation that will be focussed upon by both existing and potential clients.

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What Our Clients Say

The problem when attending any personal injury legal training course is knowing whether you are actually going to learn anything new or find a different perspective, or whether you will just hear the same things that you have heard many, many times before.

The good news with MASS Training is that you know it is always going to be the former case. MASS’ courses are practical, informative and excellent value for money. My staff always come back feeling inspired and energised by having their existing knowledge and expertise confirmed, but also by picking up some new practical steps that they can immediately implement to make them more efficient in their day to day tasks.

I have absolutely no hesitation whatsoever in wholeheartedly recommending MASS Training to anyone looking for Personal Injury Training. It is the best training available.

MASS Training provide excellent content. The fact that they are in the main practising solicitors or legal executives means that not only do they fully understand their specialist subject matter, but they also know how to use this knowledge in the day to day running of their case load.

If they are not currently running a course covering the area of law that they are interested I know that if I suggest it to them they will be happy to prepare a course for us either in-house or generally within a matter of weeks.

We have in the past, and continue to, send our staff on the MASS Diploma Course, an excellent opportunity to develop essential skills and understanding for running RTA matters. If you are not yet ensuring your staff attend MASS Training courses, you are missing out on some of the best Personal Injury Training available.

Very informative. Easy to understand. Not a typical course which you can easily lose concentration

Thoroughly enjoyed it! It was both informative and practical, the fact it was quite hands on and interactive made the subject matter come to life and the topic elements sink in to some sort of structure! I feel like I actually understand some of the fundamental elements

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