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HOW IMPORTANT IS CONTINUOUS LEGAL TRAINING TO YOUR CLIENTS?

Earning your degree shouldn’t be the end of your legal education. The Law is a constantly evolving entity, sometimes shifting with subtlety and sometimes changing with dramatic and far-reaching consequences. As a personal injury lawyer, it is your job to be informed of and fully understand any changes in the Law. Not only will this help you to carry out your job with greater efficiency and more effectively, but it will also communicate an idea of your commitment to your clients.

Personal Development for the Public Good

The competitive nature of the current marketplace means that it’s harder than ever before to distinguish your company from the others vying for trade. Continual Personal Development, in the form of additional personal injury training, can give your business that extra edge that sets your business apart from the crowd. It is also a legal requirement to ensure that you stay up to date with current legislation and to show that you are not ‘stagnating’ or using practices that are out of date. Due to the fundamental changes in personal injury legislation and the Legal Aid service, it is imperative that you employ best practice and are aware of the changes currently going ahead to ensure that you deliver a service that is accurate, relevant and in your client’s best interests.

Further legal training communicates the message to prospective clients that you are committed to achieving the best possible results on their behalf. Investing in training of this sort helps to produce a more efficient and dynamic workforce, which in turn translates into more successful cases. If your company understands the changes in the Law as they happen, you can earn yourself a formidable reputation and reputation is valuable commodity.

While you may invest a certain amount of time and money in advertising, there can be no better recommendation to a potential client than word of mouth. Unlike advertising campaigns, word of mouth doesn’t cost a penny and is more credible to those who may be seeking out services of this sort. By ensuring that your company is at the forefront of legal change, you are helping to develop a bond of trust between yourself and your existing clients and building on your reputation for excellence.

Continual Personal Development

Implementing additional personal injury training shouldn’t necessarily be a ‘one off’. Instead, you should re-evaluate your team’s strengths and weaknesses at regular intervals and decide on the level and type of legal training you want to employ. A team that feels valued will return the sentiment through loyalty and in increased productivity. This communicates the message to your clients that while you only employ the best people for the job, you are determined that you will leave no stone unturned in ensuring that your staff remain the best at their jobs.

The reality of modern business is that you not only have to gain your clients, but you have to retain them too. While the world of personal injury may seem a fairly transient one, the truth is that if you are able to inspire and excite your clients about working with you, yours will be the first name on the list should they ever require personal injury services again. In addition, there can be no more important bond than trust. If a client trusts that your staff are informed and constantly reviewing their appraisal of the Law, they will trust their business to you – and recommend the same to their friends and colleagues.

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What Our Clients Say

The problem when attending any personal injury legal training course is knowing whether you are actually going to learn anything new or find a different perspective, or whether you will just hear the same things that you have heard many, many times before.

The good news with MASS Training is that you know it is always going to be the former case. MASS’ courses are practical, informative and excellent value for money. My staff always come back feeling inspired and energised by having their existing knowledge and expertise confirmed, but also by picking up some new practical steps that they can immediately implement to make them more efficient in their day to day tasks.

I have absolutely no hesitation whatsoever in wholeheartedly recommending MASS Training to anyone looking for Personal Injury Training. It is the best training available.

MASS Training provide excellent content. The fact that they are in the main practising solicitors or legal executives means that not only do they fully understand their specialist subject matter, but they also know how to use this knowledge in the day to day running of their case load.

If they are not currently running a course covering the area of law that they are interested I know that if I suggest it to them they will be happy to prepare a course for us either in-house or generally within a matter of weeks.

We have in the past, and continue to, send our staff on the MASS Diploma Course, an excellent opportunity to develop essential skills and understanding for running RTA matters. If you are not yet ensuring your staff attend MASS Training courses, you are missing out on some of the best Personal Injury Training available.

Very informative. Easy to understand. Not a typical course which you can easily lose concentration

Thoroughly enjoyed it! It was both informative and practical, the fact it was quite hands on and interactive made the subject matter come to life and the topic elements sink in to some sort of structure! I feel like I actually understand some of the fundamental elements

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