With the announcement that economic recovery is going to take longer than first thought, there is pressure on legal firms to be more competitive than ever before. Consumers are becoming more exacting about the services they spend their money on, and are expecting standards that exceed their expectations. According to a report by employment and skills consultants CFE, 73% of business owners intend to maintain their levels of in-house training, while 16% intend to increase the amount they undertake. They believe that expanding the knowledge base and skill sets of their employees will help them through difficult times. However, while it could be argued that knowledge is power, is there something else to be considered?

Can Your Team Work Together?

There is no doubt that, in order to stay ahead of your competitors, it is worth investing in further personal injury training. The Law is constantly evolving, so furnishing your staff with new skill-sets and a deeper understanding of legal changes can only help your staff achieve at a time when success is crucial to your business and furthering your reputation. However, there is little point in your team being the most up-to-date lawyers on the block if they cannot work together to implement that knowledge effectively and efficiently.

Professional Empathy

Legal training can cover both the knowledge base and the teamwork aspects that are vital to the smooth running of your firm. Within every firm, there are groups who will naturally ‘fit together’ and those who won’t. Personal injury training sessions can give colleagues a greater understanding of how the firm operates as a whole and their place within that structure. It can also help employees to understand that professional cohesion is a much better way for a law firm. By recognising and appreciating the skills and knowledge on offer from your colleagues, you are far more likely to approach them in times of pressure. In many ways, what is required is a degree of professional empathy – the ability to let someone stand in your stead when that is what the situation requires.

Subliminal Reinforcement

Team building events have developed their own myths and are often perceived as a way of getting out of work for an afternoon. However, a good legal trainer will combine the communication of new knowledge with the application of the team’s strengths and weaknesses. Not only can this be a lot of fun for all those involved, but is also a clever, subliminal method of reinforcing that which the candidates have learned on the course.

As a business owner, your responsibility is to find out where the strengths and weaknesses in your organisation lie. You may want to interview your Heads of Department or send out a confidential questionnaire to all your employees to garner honest, constructive feedback. This information, along with your requirements from the legal training aspect, must be passed on to the trainer. By examining the structures of the relationships and communication in a business, a trainer can best

decide how to build bridges where they are needed and transform a splintered group into a fully co-operative and efficient team.

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    The problem when attending any personal injury legal training course is knowing whether you are actually going to learn anything new or find a different perspective, or whether you will just hear the same things that you have heard many, many times before.

    The good news with MASS Training is that you know it is always going to be the former case. MASS’ courses are practical, informative and excellent value for money. My staff always come back feeling inspired and energised by having their existing knowledge and expertise confirmed, but also by picking up some new practical steps that they can immediately implement to make them more efficient in their day to day tasks.

    I have absolutely no hesitation whatsoever in wholeheartedly recommending MASS Training to anyone looking for Personal Injury Training. It is the best training available.

    MASS Training provide excellent content. The fact that they are in the main practising solicitors or legal executives means that not only do they fully understand their specialist subject matter, but they also know how to use this knowledge in the day to day running of their case load.

    If they are not currently running a course covering the area of law that they are interested I know that if I suggest it to them they will be happy to prepare a course for us either in-house or generally within a matter of weeks.

    We have in the past, and continue to, send our staff on the MASS Diploma Course, an excellent opportunity to develop essential skills and understanding for running RTA matters. If you are not yet ensuring your staff attend MASS Training courses, you are missing out on some of the best Personal Injury Training available.

    Very informative. Easy to understand. Not a typical course which you can easily lose concentration

    Thoroughly enjoyed it! It was both informative and practical, the fact it was quite hands on and interactive made the subject matter come to life and the topic elements sink in to some sort of structure! I feel like I actually understand some of the fundamental elements

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