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IN HOUSE TRAINING CAN REVIVE YOUR TEAM’S CORE SKILLS

It’s almost inevitable that at some stage, a team will lose its spark. Where once your employees were hungry go-getters, they can become stale and too comfortable. In addition, the element of teamwork can be forgotten, old habits can surface and the team becomes a collection of individuals rather than a collective unit all striving for the same things. In-house training is a great way to break your team out of a rut of this sort, and remind your players just what their core skills are – both individually and as a co-operative unit.

What is Dorming?

When a team plateaus and rests on its laurels, this is known in trainer terms as ‘dorming.’ Dorming creates the illusion of progress whilst, in reality, the team is merely living off its former glories, having become a bit too secure and comfortable with the status quo. The skills that once helped a team through problems and over hurdles may well now become obstacles – they’re still present but are misused and applied without thought. There are seven recognized symptoms of a team that is entering this dormant stage:

1) The team becomes complacent and content. Their results, while they maybe consistent, are never outstanding.

2) In their minds, the formula they have developed for tackling problems is now perfect; if it ain’t broke – don’t fix it.

3) The team’s cohesion often means that individuals do not voice their own opinions; it becomes a herd mentality with little of the creative conflict that may have been present in the early days.

4) The team relies on tried and tested routines, rather than looking for new ways to solve new problems.

5) Lack of innovation may mean that the team’s performance begins to suffer.

6) Left to their own devices, the team becomes insular and resistant to new ideas.

7) Rather than looking to develop dynamism, the team is more concerned with protecting the status quo.

Time for a Change?

 

Changes brought about through outside forces can often be the best route through which to re-ignite a team’s fire. A good in-house legal training expert will use his insight to recreate circumstances in which a stagnant team is forced to rely on its core skills to solve problems. While most personal injury training focuses on cohesion, when a team has become stale, the first part of the program tends to focus on reminding the members of a team how to function on an individual level, reminding them of what they have to offer as a single entity. Once this has been established, the trainer then ‘reassembles’ the team, giving it insight into how its constituent parts can help it to function at its optimum level.

Stagnation is an inevitable part of any team’s progress. However, with in-house legal training, that period of plateau can be turned into a vital learning experience, inspiring your team to raise its game. Sometimes, the group mentality that is so vital to teamwork can become the very thing that hampers its development. An in-house trainer can ignite the spark that will see the team functioning as a co-operative group of individuals, rather than a flabby unit with no drive.

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The problem when attending any personal injury legal training course is knowing whether you are actually going to learn anything new or find a different perspective, or whether you will just hear the same things that you have heard many, many times before.

The good news with MASS Training is that you know it is always going to be the former case. MASS’ courses are practical, informative and excellent value for money. My staff always come back feeling inspired and energised by having their existing knowledge and expertise confirmed, but also by picking up some new practical steps that they can immediately implement to make them more efficient in their day to day tasks.

I have absolutely no hesitation whatsoever in wholeheartedly recommending MASS Training to anyone looking for Personal Injury Training. It is the best training available.

MASS Training provide excellent content. The fact that they are in the main practising solicitors or legal executives means that not only do they fully understand their specialist subject matter, but they also know how to use this knowledge in the day to day running of their case load.

If they are not currently running a course covering the area of law that they are interested I know that if I suggest it to them they will be happy to prepare a course for us either in-house or generally within a matter of weeks.

We have in the past, and continue to, send our staff on the MASS Diploma Course, an excellent opportunity to develop essential skills and understanding for running RTA matters. If you are not yet ensuring your staff attend MASS Training courses, you are missing out on some of the best Personal Injury Training available.

Very informative. Easy to understand. Not a typical course which you can easily lose concentration

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