As a personal injury lawyer, you know that the key to any successful outcome is research and presentation. In researching your client, you need to find out as much as you can about them and the circumstances in which they received their injury. The more information you have, the better equipped you are to win the case. In presenting that information, you need to be sure that what you are saying is conveyed in such a manner that it is understood and retained. The key to successful personal injury training relies on similar principles.

Your Trainer

It is vital that your trainer understands the world in which you operate. To this end, the ideal training expert is a practicing personal injury lawyer with extensive experience of the field and up to date knowledge. It is pointless having a trainer who is distanced from your field, as that will translate as sub-standard training.

The trainer you choose should take the time to learn about your company. While each personal injury business deals with the Law, they each interpret and deliver it to their clients in their own way. In addition, each team has its own strengths and weaknesses. Merely delivering a generic template of training will be as futile as it will be dull to listen to. A good trainer may request that your staff complete questionnaires in advance of any additional legal training and liaise with you to discuss what you perceive to be your firm’s requirements. The more information they have, the better equipped they are to deliver an engaging and informative event.

The Training

You must have an objective in mind when undertaking personal injury training. Training without a point is a waste of time and money. Once that point is understood by the trainer, their responsibility is then to see that it is presented in a fashion that is easy to understand and easy to retain. There are many methods to ensure that trainees quickly grasp new information, but the most powerful is interactivity and involvement. If staff are exposed to new ideas and are able to debate them or apply them in mock scenarios, their understanding will be far deeper than simply repeating it verbatim.

Small groups are often preferable, as it ensures that the trainer is able to dedicate time to everyone involved. Many delegates can get ‘lost’ in a large crowd, but in a fun and casual environment that’s more intimate a trainer can ensure that what he is saying is heard and understood by everyone. In addition, Continuous Assessment is a very useful tool. Through questioning and review, a trainer can discern how much has been understood, ensuring that the personal injury training is achieving its objectives.

A good legal training programme relies on feedback. Any trainer worth his salt will want to know how delegates felt about the programme, its delivery and its content. In this instance trainees must be encouraged to be as honest as possible. Only through research of this kind can a trainer hope to improve his product.

Any personal injury training must offer some return on investment. By talking through a programme’s objectives and allowing a trainer to research your firm and its individuals, you can be sure to get the most from your time and money.

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    What Our Clients Say

    The problem when attending any personal injury legal training course is knowing whether you are actually going to learn anything new or find a different perspective, or whether you will just hear the same things that you have heard many, many times before.

    The good news with MASS Training is that you know it is always going to be the former case. MASS’ courses are practical, informative and excellent value for money. My staff always come back feeling inspired and energised by having their existing knowledge and expertise confirmed, but also by picking up some new practical steps that they can immediately implement to make them more efficient in their day to day tasks.

    I have absolutely no hesitation whatsoever in wholeheartedly recommending MASS Training to anyone looking for Personal Injury Training. It is the best training available.

    MASS Training provide excellent content. The fact that they are in the main practising solicitors or legal executives means that not only do they fully understand their specialist subject matter, but they also know how to use this knowledge in the day to day running of their case load.

    If they are not currently running a course covering the area of law that they are interested I know that if I suggest it to them they will be happy to prepare a course for us either in-house or generally within a matter of weeks.

    We have in the past, and continue to, send our staff on the MASS Diploma Course, an excellent opportunity to develop essential skills and understanding for running RTA matters. If you are not yet ensuring your staff attend MASS Training courses, you are missing out on some of the best Personal Injury Training available.

    Very informative. Easy to understand. Not a typical course which you can easily lose concentration

    Thoroughly enjoyed it! It was both informative and practical, the fact it was quite hands on and interactive made the subject matter come to life and the topic elements sink in to some sort of structure! I feel like I actually understand some of the fundamental elements

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