What are the makings of a High Quality In-House Course?

When an RTA/PI legal firm makes the decision to book an in-house training course for their staff it is of vital importance that, at the end of the training day, all legal practitioners in attendance have learned and taken away something from the course. Otherwise, the firm will not get any return on their investment which, especially at this day and age with all the added challenges the Industry is currently facing, should be avoided at all costs. It is therefore imperative that  all RTA/PI legal firms should pick and choose their training provider wisely. Spotting a high quality legal training provider is not always easy so, before booking, it needs to be ensured that they can bring to the table the best of everything. Namely:

An Expert Trainer

A high quality in-house course can only be delivered by an individual who understands the issues, challenges and struggles that Personal Injury solicitors and Paralegals come across on a day-to-day basis. Therefore, the most suitable trainer for an RTA/PI in-house course would be someone who knows all the ins-and-outs of the Industry: a well-seasoned Personal Injury Solicitor with years of experience on the field. Of course, depending on the training subject, a barrister, a forensic investor or even a doctor, all experts on their own field, could be a better option – discernment should be exercised in all cases.

Well-Defined Outcomes

Ideally, all in-house courses should be designed with clear learning objectives and outcomes in mind and these should be made known to the delegates before the course commences. All attendees should be aware of what they are meant to have learned by the end of their training day, what they should achieve. It is also important that the trainer constantly reviews said learning outcomes, summarises them at the end of each training section and reviews them anew when the day’s session has come to an end. This is one the most secure methods of ensuring that the in-house training course has met its objectives.  

A Learning-By-Doing Approach

It can be argued that everyone has their own preferred method of learning. There is none more effective though than a learning-by-doing approach to training. This can be best achieved when the training provider selected promotes a casual, fun learning environment where delegate discussion and participation are strongly encouraged.

For the best learning results to be achieved, a high quality in-house training course should:

Delegate Feedback

At the end of the training day, a quality legal training provider will ask all delegates to fill-in and complete an evaluation form containing questions pertaining to the course. Delegate feedback and satisfaction (or dissatisfaction) is what drives good training providers to improve their services and design even better courses. Both positive and negative comments are valuable to them. All attendees’ opinions will be taken seriously and into consideration for future course development.

If you are looking to book an RTA/PI in-house course, MASS Training, which adheres to all the golden rules mentioned above, is here to offer you the best training of your career!

Contact us now

If you would like to find out more about MASS Training, call us on 0117 9259612 or complete our free online enquiry form and we will be in touch.

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    The problem when attending any personal injury legal training course is knowing whether you are actually going to learn anything new or find a different perspective, or whether you will just hear the same things that you have heard many, many times before.

    The good news with MASS Training is that you know it is always going to be the former case. MASS’ courses are practical, informative and excellent value for money. My staff always come back feeling inspired and energised by having their existing knowledge and expertise confirmed, but also by picking up some new practical steps that they can immediately implement to make them more efficient in their day to day tasks.

    I have absolutely no hesitation whatsoever in wholeheartedly recommending MASS Training to anyone looking for Personal Injury Training. It is the best training available.

    MASS Training provide excellent content. The fact that they are in the main practising solicitors or legal executives means that not only do they fully understand their specialist subject matter, but they also know how to use this knowledge in the day to day running of their case load.

    If they are not currently running a course covering the area of law that they are interested I know that if I suggest it to them they will be happy to prepare a course for us either in-house or generally within a matter of weeks.

    We have in the past, and continue to, send our staff on the MASS Diploma Course, an excellent opportunity to develop essential skills and understanding for running RTA matters. If you are not yet ensuring your staff attend MASS Training courses, you are missing out on some of the best Personal Injury Training available.

    Very informative. Easy to understand. Not a typical course which you can easily lose concentration

    Thoroughly enjoyed it! It was both informative and practical, the fact it was quite hands on and interactive made the subject matter come to life and the topic elements sink in to some sort of structure! I feel like I actually understand some of the fundamental elements

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