NEW – EL/PL Portal Stage 1 Guide


SKU: ELPLSTAGE1 Categories: ,


This is a Level 2: Experienced Practitioner webinar

This webinar will cover everything you need to know about Stage 1 of the EL/PL Portal.

After watching our Webinar you will have learnt:

  • The cases that need to be commenced in the Portal
  • The costs consequences of failing to commence claims within the Portal
  • The key requirements in the Protocol in relation to upper and lower valuation of claim and the implications for costs
  • The key issues and best practice when completing the CNF
  • The key issues for Insurers’ rejection of the CNF and best practice for dealing with rejects
  • The timing, Insurer obligations and options on receipt of the CNF
  • The meaning of a liability admission in the Portal and the options for resiling from Portal admissions
  • The correct Portal procedure where there are limitation issues
  • The relevance of issues of contributory negligence ,fraud and small claims track value being raised by the Insurers
  • The Exit opportunities at Stage 1 of the Process

We will be discussing: 

Stage 1 – Notification

  • Definitions
  • Valuation and Consideration of the Claim
  • CNF – Form filling – Reject Options
  • Timings
    • Electronic Acknowledgment
    • Insurer Liability Response
  • Liability Admitted?
  • Admissions
  • Exits – if ,how and when
  • Costs within and outside the process
  • Insurer Response – Admissions

Book this Webinar if you want to be able to:

  • Advise Claimants on the appropriate procedure for commencement of the claim
  • Advise on the costs consequences for cases not commenced within the Portal
  • Advise the Claimant on the Portal provisions in relation to upper and lower values and the implications for costs.
  • Fully complete the CNF and adopt best practice
  • Advise the Claimant on the Insurer obligations and timing once the CNF is sent to the insurer.
  • Advise the Claimant on the Insurers admission of liability following the submission of the CNF and the possibilities of the insurer resiling from the admission.
  • Take effective steps to commence protective proceedings in Portal cases.
  • Advise the Claimant on the implications of issues such as contributory negligence ,fraud and small claims track value being raised by the Insurers
  • Ensure that all opportunities for Exit at Stage 1 of the process are signposted and acted upon within relevant time limits.


This webinar is now available as a recording and you can access it whenever you wish. The recording link can be accessed for a whole year after the initial presentation. Our delegates will also receive the power point presentation slides used by our trainer during the webinar presentation.

Your Trainer:

NEW – Ogden: How to use the Supplementary Tables and Tables A-DNicky Carter is a self-employed Solicitor and Legal Trainer and has been delivering training for us since 2010.



Prices for MASS Members are £75 for a single view and £150 for a group view

Prices for Non Members are £95 for a single view and £190 for a group view

How to book:

Book online via our website by choosing an option above or fill in our booking form and return it to us via email.

Back to all news

Share Article With:

Free Course Enquiry Form

Please complete this short enquiry form (no cost or obligation) and we will get back to you.




    Type of Course/ Nature of Enquiry

    What Our Clients Say

    The problem when attending any personal injury legal training course is knowing whether you are actually going to learn anything new or find a different perspective, or whether you will just hear the same things that you have heard many, many times before.

    The good news with MASS Training is that you know it is always going to be the former case. MASS’ courses are practical, informative and excellent value for money. My staff always come back feeling inspired and energised by having their existing knowledge and expertise confirmed, but also by picking up some new practical steps that they can immediately implement to make them more efficient in their day to day tasks.

    I have absolutely no hesitation whatsoever in wholeheartedly recommending MASS Training to anyone looking for Personal Injury Training. It is the best training available.

    MASS Training provide excellent content. The fact that they are in the main practising solicitors or legal executives means that not only do they fully understand their specialist subject matter, but they also know how to use this knowledge in the day to day running of their case load.

    If they are not currently running a course covering the area of law that they are interested I know that if I suggest it to them they will be happy to prepare a course for us either in-house or generally within a matter of weeks.

    We have in the past, and continue to, send our staff on the MASS Diploma Course, an excellent opportunity to develop essential skills and understanding for running RTA matters. If you are not yet ensuring your staff attend MASS Training courses, you are missing out on some of the best Personal Injury Training available.

    Very informative. Easy to understand. Not a typical course which you can easily lose concentration

    Thoroughly enjoyed it! It was both informative and practical, the fact it was quite hands on and interactive made the subject matter come to life and the topic elements sink in to some sort of structure! I feel like I actually understand some of the fundamental elements

    click here to

    Why Choose Us?

    • Practical, interactive courses
    • Delivered by solicitors
    • Flexible training from bespoke to in-house, seminars to webinars

    Sign Up For Course Alerts

    Enter your details below to be the first to hear about new training courses, to receive social offers and to ensure that you stay ahead of the competition